About the Company
Founded in 2015, Rapido is India’s leading multi-modal mobility platform. What began with bike taxis has rapidly evolved to include auto-rickshaws, cab-hailing, and peer-to-peer deliveries. Today, Rapido commands a dominant 70% market share in bike taxis, 40% in auto rides, and holds the second-largest position in the cab segment with a 22% share—establishing us as the overall market leader in ride-hailing. With over 4+ million rides completed daily and more than 2 billion rides served to date, Rapido operates in 200+ cities and is aggressively expanding toward a presence in 500 cities. In 2024, we proudly achieved unicorn status with a valuation of $1.1 billion. Driven by technology and innovation, we’re expanding into recent categories while remaining committed to improving last-mile connectivity and empowering livelihoods at scale. We are not an option; we are a choice
About the Role
We are looking for an Engagement Manager to own two high-visibility mandates: flawless on-ground execution at the city's most demanding mobility touchpoints — airports,
railway stations, and other transit hubs — and the development of a strong external partnerships portfolio spanning corporates, branding opportunities, and events. This is a role for someone who is equally comfortable standing at an airport pickup zone at 6 AM solving a queue problem and sitting across a corporate admin head negotiating an employee transport tie-up.
Responsibilities
Transit Hub Operations
Own end-to-end execution and daily operations at designated transit hubs (airport, major railway stations, intercity bus terminals), including pickup zone management, captain queuing and discipline, signage, and passenger experience.
Liaise with hub authorities (airport operators, railway administration, traffic police, municipal bodies) for access permissions, parking/staging arrangements, and compliance requirements.
Monitor supply availability, wait times, and service quality metrics at each h
📌 Engagement Manager (Mumbai)
🏢 RAPIDO
📍 Mumbai