About Plivo Plivo is a leading technology company transforming customer engagement for some of the world's largest B2 C brands, including Uber, Whats App, and Zomato. Our newest product, an AI Agents platform, automates the entire customer lifecycle from acquisition to support through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 100+ member team across India and the US, we build high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world infrastructure challenges at scale, we look forward to talking with youRole Overview The role is that of an IT Platform & Automation Engineer to own and automate the internal technology platform our teams across India and the US run on every day: identity and access, the endpoint fleet, office and remote connectivity including VPN, and the Saa S stack the company depends on. You will treat that platform as something to be engineered rather than administered: scripting away manual work, building the integrations that keep systems in sync,



and leading end-to-end migrations that move users and data between vendors without disruption or loss. This is a hands-on role for someone who understands these systems from first principles rather than from a runbook, who spots and fixes problems before anyone raises a ticket, and who uses up-to-date AI tooling to move faster than a team this size normally could. What You'll Do• Automate recurring operational work: script against platform and Saa S APIs in Python, Bash, or Power Shell to eliminate manual provisioning, reporting, and offboarding.• Lead migrations end-to-end: plan and execute moves between vendors and systems with zero data loss, covering mail and file migrations, tenant consolidations, identity provider and MDM cutovers, and on-premise to cloud transitions, owning validation and rollback at every step.• Own and automate identity and access management: SSO/SAML/SCIM, Google Wo

📌 It Systems (Bangalore Metropolitan Area)
🏢 Plivo
📍 Bangalore Metropolitan Area