Core strengths / capabilities
* Requirements & analysis: discovery workshops, user stories, epics, acceptance
criteria, NFRs, prioritization support
* Process & operational design: as-is/to-be, Visio, service blueprints,
controls and handoffs
* Data & integration awareness: data lineage, field mapping, event flows, basic
SQL (where relevant)
* Delivery support: backlog refinement, sprint support, UAT planning/execution,
triage, defect management
* Stakeholder management: influencing across Product, Tech, Ops,
Compliance/Risk; transparent written comms
* Quality & governance: traceability, change impact assessment, RAID
management, documentation discipline
📌 Lead Assistant Manager (Pune)
🏢 EXL
📍 Pune