Senior Support Engineer (Uttar Pradesh)

Senior Support Engineer (Uttar Pradesh)

02 Sep
|
Clari5 - A Perfios
|
Uttar Pradesh

02 Sep

Clari5 - A Perfios

Uttar Pradesh

About Clari5: Clari5 is a technology company that specializes in providing real-time intelligence and analyticssolutions primarily for the banking and financial services sector. They use AI & ML to helporganizations detect and prevent fraud, enhance customer engagement, and improveoperational efficiency. Key features and functionalities of Clari5's offerings include: Fraud Detection and Prevention: Clari5's solutions use advanced algorithms to analyzetransactions and user behavior in real time, identifying suspicious activities that may indicatefraudulent behavior. Customer Engagement: The platform helps banks and financial institutions understandcustomer behavior and preferences, enabling personalized product offerings and improvingoverall customer experience. Risk Management: Clari5 aids organizations in assessing and managing various risks,including credit and operational risks, by providing insights based on historical data and trends. Operational Efficiency: By automating repetitive tasks and streamlining processes, Clari5helps organizations reduce costs and enhance productivity.



Real-time Analytics: Clari5 provides real-time insights and analytics, allowing banks andfinancial institutions to make data-driven decisions promptly. Overall, Clari5 aims to empower businesses in the financial sector by providing them with theanalytical tools and intelligence needed to thrive in a competitive and rapidly changing Workplace. Role : Support Engineer – L2 Exp: 4- 7 yrs Intermediate level, handles complex cases independently and mentors junior team Members. Role & responsibilities: Diagnose and resolve medium-complexity technical issues with minimal supervision. Conduct in-depth troubleshooting, including server logs, database queries, andapplication configurations. Take ownership of incidents, ensuring proactive follow-up and resolution. Actively prevent recurrence by contributing to preventive fixes. Create detailed Knowledge Base (KB) articles, how-to guides, and pr

📌 Senior Support Engineer (Uttar Pradesh)
🏢 Clari5 - A Perfios
📍 Uttar Pradesh

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