Main Accountabilities

1. Fraud Monitoring & Prevention

* Perform area-level monitoring of fraud indicators across branches, sourcing
channels, and products.
* Execute defined sampling checks and verification reviews.
* Track suspicious patterns and escalate potential fraud cases.

2. Investigation Support

* Conduct preliminary reviews and data collection for suspected fraud cases.
* Assist zonal teams in investigation documentation and root cause analysis.
* Support closure tracking and corrective action implementation.

3. Field Risk Oversight

* Perform branch visits and process compliance checks.
* Monitor DSAs, connectors, and third-party vendors for adherence to fraud
control guidelines.
* Identify operational gaps and report findings.

4. Risk Reporting & Documentation

* Maintain fraud trackers, investigation logs, and risk monitoring reports.
* Provide inputs for zonal dashboards and governance reporting.
* Ensure accurate and timely escalation of issues.

📌 Area Manager (Patna)
🏢 Tata Capital
📍 Patna