F&B; Service OJT (On-the-Job Trainee)

Purpose of the Role To undergo hands-on training in food and beverage service operations under supervision, learning service procedures, hygiene standards, and guest service etiquette, with the objective of progressing to a Steward(ess) role.

Key Responsibilities

Undergo structured on-the-job training in F&B; service procedures and SOPs under supervision.
Observe and assist Stewards/Senior Stewards during table setup, service, and clearing.
Learn correct handling of crockery, cutlery, glassware, and service equipment.
Learn food and beverage menu knowledge, including basic dishes, ingredients, and beverage offerings.
Understand hygiene, sanitation, and food safety protocols (FSSAI/HACCP basics).
Assist with mise-en-place, table/section readiness, and replenishment of service items.
Learn correct sequence of service, order-taking basics, and guest interaction etiquette.
Assist in clearing and resetting tables promptly and efficiently.
Attend training sessions and complete assessments/evaluations as required.
Maintain discipline, punctuality,



and grooming standards as per company policy.

Eligibility / Qualifications

Minimum 10+2 (Higher Secondary); hotel management/hospitality diploma an advantage.
No prior experience required — freshers eligible.
Basic English/Hindi communication skills.
Pleasant personality, presentable, and guest-service orientation.
Physically fit and willing to work in an active, hands-on role.

Skills To Be Developed During Traineeship

Table setup, service sequence, and clearing techniques
Menu knowledge — food and beverage
Hygiene, food safety, and sanitation standards
Guest interaction and basic service etiquette
Coordination with kitchen and bar staff

Working Conditions

Rotational shifts (including nights, weekends, and holidays), as F&B; operations are 24x7.
Standing and moving for extended periods in a fast-paced service setting.
Work in a high-security, camera-monitored environment.

Duration

📌 OJT/ Steward(ess)/ Sr Steward(ess)
🏢 Big Daddy Chain of Casinos, Golden Globe Hotels Private
📍 Panaji