Job Title: Lead Engineer – Security Operations Department: Engineering and Operations Location: Mumbai Reporting: Manager Security Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITESStrong technical and subject matter expertise in at least four or more of the following security specialties: Firewall: Cisco, Palo Alto, Checkpoint, Fortinet, Zscaler, Barracuda VPN - IPSEC, SSL VPN: Ivanti, F5, Cisco, Global Protect NAC: Cisco ISE, Aruba Clear Pass Unified Thread Management (UTM)SIEM products Qradar, Microsoft Sentinel etc. Load Balancers: F5 Big IP LTM/GTM, Citrix ADCNetwork Security (multi-vendor) experience. Cloud Infrastructure Mgmt.: Cloud stack, Open Stack, AWS, Azure, Netskope, Palo Alto Prisma Knowledge on scripting language like Python and automation Working knowledge and hands-on experience on Linux/Unix OS is desirable. Customer service experience preferably in a Global Operations Center environment Ticketing system knowledge Ability to workdays,



evenings and weekends as required; 24x7 support in rotating shifts Flexibility with the ability to manage stressful situations and adapt to rapidly changing environments and requirements Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact; understand customer pain Ability to work with Operations and Engineering on the priority of issues to resolve the urgent customer impacting issues first Aptitude and desire to learn advanced Network Security services. Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management Hands-on experience on Vulnerability Scanning, Penetration Testing Tools (Qualys, Nessus, Rapid7)Exceptional documentation and communication skills Ability to thrive in a fast paced, multi-cultural, customer-oriented workplace MS Office proficiency RESPONSIBILITIESIncident Resolution Ticket resolution - work on trouble tickets, support the operation of advanced Network S

📌 Lead Security Engineer (Mumbai)
🏢 NTT Global Networks
📍 Mumbai