Job Summary

To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements.
Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners
Assist Head – BRM in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level
Responsible for adherence to specified BAU operational risk deadlines
Lead and support implementation of OR initiatives for the Business Unit.
Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees
Responsible for the implementation of the Control Sample Testing (CST) process,



sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs)
Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions
Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence
Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities
Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness
Proactively communicate with the Business Head and SORO on operational risk i

📌 Head, BRM- BB and ME (Mumbai)
🏢 Standard Chartered India
📍 Mumbai