General Manager – Employee Relations
Reporting To: Head – Human Resources
Direct Reports: Factory HR Managers – 7 Biscuit Manufacturing Plants (Non-Unionised)
Location: Dhulagarh (Extensive multi-plant travel)

Role Purpose
The General Manager – Employee Relations will spearhead the Employee Relations, Industrial Relations, and Factory HR governance for 7 biscuit manufacturing units. The role is critical in ensuring uninterrupted production, secure industrial relations, statutory excellence, and disciplined workforce management in a high-volume, high-speed, 24x7 FMCG manufacturing environment.
The position demands a leader with deep exposure to food / biscuits / FMCG plants, high contract labour dependency and shop-floor dynamics.

Key Responsibilities

1. Employee & Industrial Relations Leadership
Drive harmonious ER/IR climate across all manufacturing units.
Build strong, trust-based relationships with workers, works committees, and shop-floor leadership.
Proactively anticipate and mitigate ER risks impacting production continuity, especially during peak and festive seasons.




Lead negotiations, conciliation matters, and dispute resolution with maturity and legal robustness.

2. Workforce Deployment & Productivity Optimization
Ensure optimal manpower deployment aligned to production plans and line efficiencies.
Drive productivity-linked initiatives.
Partner with Operations to improve utilization of human resources across shifts and plants.
Provide ER inputs during automation, expansion, and restructuring initiatives.

3. Worker Engagement, Training & Culture Building
Design and drive structured Worker Engagement Programs across all plants.
Ensure continuity of engagement initiatives to strengthen morale, discipline, and performance ownership.
Facilitate regular training programs for workers covering:
Productivity awareness
Safety & compliance
Behavioural standards
Cost and quality alignment
Develop a strong performance-oriented work culture through frontline leaders

📌 General Manager – Employee Relations (Kolkata)
🏢 SAJ Food Products (P) Ltd(Bisk Farm)
📍 Kolkata