Job Title: Senior Executive, Operations - Stack
Location: Gurgaon, Haryana
Reporting to: Senior Manager, Strategy and Operations
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East - quick, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Senior Executive, Operations - Stack who can help us move even faster.
Our mission: Ring every doorbell, every day.
Everyday Labs is our innovation engine. We build and test new ideas fast, from early concepts to real products used by customers. It’s where we explore new technologies, launch new models and push the business forward. High ownership, fast cycles and a focus on what actually works.
What you'll do:
About Stack
Stack is focused on helping sellers access working-capital solutions that support inventory and business growth. As Stack scales to new products and geographies, a strong operations layer is critical to delivering a best-in-class,
predictable seller experience and improving product utilization.
Role overview:
As a Senior Executive, Stack, you will own and improve seller-facing financing operations across assigned products and customers. You will be responsible for making processes scalable, ensuring agreed timelines are met, resolving exceptions quickly, and working with Product, Tech, Finance and external partners to continuously improve the seller experience.
Ops Execution
Manage end-to-end seller journeys - including onboarding, financing, repayment, and repeat loans - with clear ownership of timelines and follow-through.
Actively monitor onboarding and repayment SLAs to ensure timely resolution of breaches and ageing cases.
Process Excellence
Design and maintain clear, exhaustive process flows and SOPs for standard journeys, edge cases, and current product launches.
Conduct root-cause analysis on operational failures
📌 Senior Executive, Operations (Gurugram)
🏢 noon
📍 Gurugram