Birla Opus - Job Description

MIS SUPPORT

Position Level: Executive Level

Department: Customer Experience - Retailing

Reports To: Head Retailing (Utpal Soni)

Location: Pan India

Employment Type: Full time

Job Purpose

Provide comprehensive management information system support for retail operations including data analysis, performance reporting, dashboard management, and business intelligence services while ensuring accurate data collection

Strategic Context & Scope

Business Impact: MIS support for all retail touchpoints including experience stores and franchise stores with comprehensive data analysis covering sales, operations, and customer metrics.

Core Competencies Required

Data Analytics: Advanced proficiency in data analysis tools, statistical analysis, reporting platforms, and business intelligence software

Retail Operations Understanding: Knowledge of retail performance metrics, sales analysis, inventory management, and store operations analytics

Technology Skills: Expertise in MIS systems, database management, Excel advanced functions,



and reporting automation tools

Process Management: Understanding of data collection processes, quality assurance, and systematic reporting methodologies

Key Result Areas & Strategic Accountabilities

Retail Performance Analytics & Reporting
Performance Dashboards: Create and maintain comprehensive performance dashboards covering sales metrics, customer footfall, conversion rates, and operational efficiency across all retail stores
Sales Analysis: Conduct detailed sales analysis including trend analysis, product performance, seasonal variations, and comparative performance across store formats
Store Performance Monitoring: Generate regular performance reports comparing individual store performance against targets, benchmarks, and peer stores
Business Intelligence: Provide actionable insights from retail data to support strategic decision-making and operational improvements
Data Management & Quality Assurance
Data

📌 MIS Executive (India)
🏢 Birla Opus
📍 India