Role Summary
The AWS L3 Engineer is responsible for managing, optimizing, troubleshooting, and supporting cloud infrastructure hosted on Amazon Web Services AWS.
The role involves advanced technical support, incident resolution, automation, security compliance, and infrastructure improvements.

Key Responsibilities
Manage and maintain AWS cloud environments.
Handle L3 escalations for critical incidents and complex technical issues.
Design, implement, and support highly available and scalable cloud solutions.
Monitor infrastructure health using CloudWatch and third-party tools.
Perform root cause analysis RCA for major incidents.
Implement disaster recovery and backup strategies.
Automate operational tasks using Python, Shell scripting, Terraform, or CloudFormation.
Manage IAM policies, roles, and security controls.
Optimize AWS resource utilization and cloud costs.
Support patching, upgrades, and compliance requirements.
Collaborate with application, security, and DevOps teams.

Technical Skills Required
AWS Services EC2 VPC S3 IAM RDS Route 53 ELBALBNLB




Auto Scaling CloudWatch Lambda SNSSQS EKSECS
CloudFormation Operating Systems Linux RHEL, Amazon Linux, Ubuntu Windows Server Automation DevOps Terraform
CloudFormation Ansible Jenkins GitHub GitLab
Scripting Python Shell Bash PowerShell Monitoring Security CloudWatch Datadog Splunk Dynatrace AWS Security Hub Guard Duty AWS Config
Experience 5+ years in Cloud Operations Infrastructure Support.
3+ years of hands-on AWS administration.
Experience managing production-critical environments.
Exposure to ITIL processes Incident, Change, Problem Management.
Certifications Preferred AWS Certified Solutions Architect Associate Qualified AWS Certified SysOps Administrator
AWS Certified Security Specialty Key Competencies Incident Management
Problem Solving Automation Mindset Stakeholder Communication Team Collaboration Documentation and RCA Preparation Typical L3 Expectations Own critical P1P2 incidents.
Lead troubleshooti

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