Job Title: Sales Manager - West (Acoustics division)

Location: Mumbai

Territories covered: Entire West of India.

Job Overview & Purpose

The sales manager requires surgical expertise, good product understanding, robust sense of empathy and the continuous development and application of business acumen. The person is responsible for supporting business growth and achievement of target sales by increased engagement with HCP's (Surgeons, Audiologist and therapist), patients and by building advocacy. Build a strong and supportive community of customers and HCPs to create awareness and establish Cochlear as a highly preferred brand when it comes to implantable hearing solutions.

Responsibilities include; achieving the targets sales revenue objectives, developing and maintaining business and clinical relationships, building a robust service business by focusing on customer experience, support and upskill our HCPs and present clinical and business program offerings to them.

Accountabilities:
Accountability 1: Deliver on Customer Experience
Visit recipients (customers)



at their place of residence to learn and understand their hearing journey
Build a strong relation with the recipients such that one becomes their trusted advisor
Drive upgrades and bilateral implants through this channel
Provide technical and product support for the Cochlear product portfolio. Provide technical and surgical support through a variety of communication vehicles; in person, email, digital, and/or phone. This support may include advising on device programming and candidacy issues, problem solving related to medical/surgical enquires and device trouble shooting
Establish and provide growth strategies and solutions through key clinical concepts. Provide innovative solutions to sell solutions through education
Provide surgical support to our professional partners in the OR as an expert of Cochlear, aligned to territory/account sales strategies
Accountability 2: Achieve Sales Targets
In partnershi

📌 Sales Manager (India)
🏢 Cochlear
📍 India