Role Description
UEM & Apple Administrator (Device Management)
Position summary: seeking an energetic Apple Administrator to work in its ATS, DEX-Device Management team. The ideal candidate will work closely with End Users, IT Departments and Product Teams, requiring positive communication and interpersonal skills. This candidate will be part of a team that is responsible for computer and mobile management, starting from maintenance of Software & Configuration Distribution in worldwide. The successful candidate must be a strong team player and provide quality support to peers, management, and supporting staff to ensure operation activities are being exercised as defined.
General Duties And Responsibilities
Managing devices (computers & mobiles), updating and deploying applications and policies using Workspace ONE to Apple ecosystem worldwide.
End-to-end administration of WorkspaceONE/Intune UEM environment ensuring security and high availability.
Provide support to Global Service Desk & IT Client services worldwide on the services/solutions designed/offered to Apple users.
Work with vendor support like Apple, Microsoft and Omnissa to diagnose and resolve issues with software and configurations
Work with teams to gather requirements for Application packaging, configuration development. Develop configurations and package application and follow Change Management processes for production release.
Work with security team to ensure that Adobe’s Mac environment is secured.
Knowledge & Skills: Bachelor’s degree in computer science or related field, with a minimum of 4-7 years of relevant work experience in the below technologies.
Expert knowledge of macOS & iOS Operating System & its management, including all recent releases.
Hands-on experience managing Macs in an enterprise environment using Omnissa Workspace ONE (preferred), Jamf Pro, or Microsoft Intune.
Experience packaging macOS applications for distribution via device management solutions like Workspace ONE, Intune
📌 Senior UEM (Bengaluru)
🏢 UST
📍 Bengaluru