Job Title: ServiceNow Developer / GenAI Consultant (Pune On-site)

Experience: 6–9 Years

Location: Pune (On-site)

Employment Type: Full time

Job Summary
We are looking for a ServiceNow GenAI Developer with strong hands-on experience in ServiceNow Generative AI, Now Assist, Agentic AI/AI Agents, Predictive Intelligence, and ServiceNow platform development. The candidate should have strong consulting and development experience and be able to design, develop, integrate, and deliver AI-powered ServiceNow solutions for enterprise customers.

Mandatory Skills
6–9 years of ServiceNow experience with strong development background.
Hands-on experience with ServiceNow GenAI / Generative AI and Now Assist.
Robust understanding/implementation experience of Agentic AI / AI Agents and intelligent workflow automation.
Experience with AI Search, Predictive Intelligence, and Virtual Agent.
Understanding of LLMs, prompt engineering, grounding/context, knowledge sources, and responsible AI.
Robust ServiceNow development skills using JavaScript, Glide APIs, Business Rules, Client Scripts,



Script Includes, GlideAjax, UI Policies, UI Actions, ACLs, and Flow Designer.
Hands-on experience with IntegrationHub, REST/SOAP APIs, MID Server, and ServiceNow integrations.
Strong implementation experience in ITSM modules – Incident, Problem, Change, Service Catalog, Knowledge Management, CMDB, and Asset Management.
Experience with at least one additional module such as Event Management, Discovery, Service Mapping, CSM, FSM, SAM, HAM, GRC, SecOps, SPM, or IntegrationHub.
Knowledge of CMDB, Service Mapping, monitoring/observability integrations, and log analysis is preferred.
Good understanding of LDAP, SAML/SSO, SSL, VPN, authentication, and enterprise integration technologies.
Experience in custom application development, data management, database concepts, and ServiceNow architecture.
Strong experience in Agile/Scrum, user-story grooming, technical design, POCs, testing, deployment, and produc

📌 Servicenow Developer (Pune)
🏢 AvanteNow
📍 Pune