Job Description

n About the Company
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nMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and creative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
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n About the Role
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nPosition: International Voice Process
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nExperience: 0.6 Months - 4 years
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nJob Location: Chennai
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n Responsibilities
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- Reviewing new orders for accuracy and completenessn
- New order processing on a web-based systemn
- Customer enquiry clarificationsn
- Maintain service levels and high levels of accuracyn
- Placing orders with our partners on a web-based order processing systemn
- Monitoring the status of these orders, taking appropriate action depending on the statusn
- Maintaining a high level of accuracy with respect to all activitiesn
- Ensuring that customer requirements are met on a timely basisn
- Maintaining accurate records of activities in our own internal systemsn

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n Qualifications
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nAny Degree
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n Required Skills
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- Minimum 6 months call center experiencen
- Minimum 12 months customer service experiencen
- Excellent overall tenure in job historyn
- B2+ English leveln
- 30 Words per minuten
- Basic Computer Knowledgen
- Retail Expe

📌 International Customer Service Representative (Chennai)
🏢 Movate
📍 Chennai