02 Sep
|
JRD Systems
|
Bengaluru Urban
02 Sep
JRD Systems
Bengaluru Urban
Role Summary:
The Integration/Sync Engineer designs, builds, and operates the live, bidirectional synchronization between the ERP and the Salesforce instances for the minimum 12-month period during which both systems remain active. This is an operational role focused on live service reliability rather than one-time transformation.
Key Responsibilities:
- Design and build the bidirectional ERP(Oracle)↔CRM synchronization (SFDC instances + Pipedrive) mechanism, respecting the system-of-record matrix.
- Ensure new or changed customer records pass through matching/dedup logic.
- Develop a comprehensive monitoring and alerting strategy to ensure high availability and proactive issue resolution for the synchronization service.
- Collaborate with operations teams to define Support Model, create transparent runbooks, and deliver knowledge
📌 Integration / Sync Engineer (Bengaluru Urban)
🏢 JRD Systems
📍 Bengaluru Urban