Front Desk Manager – Joey’s Delhi
Location: Delhi
Department: Front Office / Guest Experience
Employment Type: Full time
Experience: 2–5 years preferred
Industry Preference: Hostel / Backpacker Hostel / Boutique Hospitality
About Joey’s Delhi
Joey’s Delhi is a vibrant hostel built around affordable travel, great experiences, and bringing people together. We are looking for a Front Desk Manager who understands that a hostel is much more than a place to sleep.
We need someone who can lead from the front, make guests feel welcome, solve problems quickly, drive revenue, and keep the front desk running smoothly.

The Role
As the Front Desk Manager, you will be the face of Joey’s Delhi and play a key role in shaping the guest experience.
You will lead the front desk team, manage day-to-day operations, handle guest interactions, improve occupancy and revenue opportunities, and ensure that every guest leaves with a reason to recommend Joey’s.
This is a hands-on role. We are looking for a go-getter who doesn't wait for problems to be solved — they take ownership and get things done.





What We Are Looking For
The Ideal Candidate
Pleasant, warm and confident personality
Excellent communication and interpersonal skills
Go-getter attitude with strong ownership
Naturally comfortable talking to strangers and building relationships
Energetic and enthusiastic about hospitality and travel
Guest-first mindset without compromising business objectives
Ability to remain calm and solution-oriented under pressure
Someone who can lead a team while still being hands-on
Strong commercial mindset — understands that the front desk can also drive upselling, extensions, activities and revenue
Hostel / backpacker hostel experience preferred
Experience with hotel/hostel PMS and OTA platforms preferred
Comfortable working in a fast-paced environment
Flexible with shifts, weekends and public holidays

Key Responsibilities
1. Front Desk Operations
Manage the daily operations of the front desk
Ensure sm

📌 Front Desk Manager (New Delhi)
🏢 Joey's Hostel
📍 New Delhi