Job Description Customer Success Manager
n Location: Noida / Indore, India
n Experience: 6-10 Years
n
n
n About Kyvos
n :
nKyvos is a leading Semantic Layer platform that enables enterprises to build trusted, governed, and AI-ready analytics at scale. Our platform powers Fortune 500 organizations by delivering consistent business metrics across BI and AI ecosystems
n
n .
n About Rol
n e
n: We're looking for a Customer Success Manag er to own and grow strategic enterprise customer relationships. You will help customers maximize the value of the Kyvos platform while driving renewals, expansion opportunities, and long-term customer succes
ns.This role is ideal for someone who enjoys partnering with enterprise customers, solving business challenges proactively, and contributing directly to revenue growt
n
n h.
n Key Responsibiliti
n e
n
- n
- s: Manage a portfolio of enterprise customers throughout the post-sales lifecycn
- le.Build trusted relationships with business and technology stakeholden
- rs.Drive customer onboarding of use cases, adoption,



and measurable business outcomn
- es.Conduct Executive Business Reviews (EBRs) and strategic account plannin
- ng.Own customer renewals and identify upsell and cross-sell opportunitin
- es.Monitor customer health, mitigate risks, and improve retentin
- on.Collaborate with Sales, Product, Engineering, and Professional Services tean
- ms.Champion customer feedback and advocate for customer success internaln

n
n ly.
n What We're Looking
n F
n
- n
- or: 6–10 years of experience in Customer Success, Account Management, Consulting, or Enterprise Sn
- aaS.Experience managing enterprise customers and commercial discussions around renewals and gron
- wth.Robust understanding of Data Analytics, AI, Cloud Data Platforms, or BI technologn
- ies.Excellent stakeholder management and executive communication skin
- lls.Analytical mindset with the ability to translate customer goals into business outcon

📌 Customer Success Manager (Noida)
🏢 Kyvos Insights
📍 Noida