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Staff Software Engineer (AI/ML)

Kaseya Careers

Pune

8-12 years

Today

$25.3K–38.6K/yr

Full-time

Onsite

Skills Required

LLM

Agentic AI

LangChain

LlamaIndex

OpenAI

RAG

Amazon Bedrock

LangFuse

Vertex AI

behavioral anomaly detection

time-series analysis

statistical baselining

Apache Kafka

ClickHouse

Temporal

Description

Kaseya is a leading provider of AI-powered IT management and cybersecurity software, serving MSPs and internal IT organizations worldwide. The company is seeking an AI/ML Engineer to build the intelligence layer of the Kaseya Intelligence Platform, focusing on agentic AI and autonomous IT operations management.

Company: Kaseya

Role: AI/ML Engineer

Qualification

Robust programming/engineering skills
Experience with LLM orchestration frameworks (LangChain, LlamaIndex, or similar)
Hands-on experience with at least one major model provider (Bedrock, OpenAI, Vertex AI)
Ability to read ML/systems research papers and extract implementable patterns




Experience building evaluation harnesses, test suites, or benchmark pipelines for model or agent behavior

Responsibilities

Build and iterate on agentic AI workloads that orchestrate vendor API calls and interpret PSA/RMM signals
Develop behavioral anomaly detection models for workflow-identity call patterns and flag deviations in real time
Implement agentic-specific detection signals including tool call sequence anomalies and decision branching inconsistencies
Build harnesses and evaluation frameworks to assess model quality, latency, and safety
Translate research papers into production implementations
Contribute to connector codegen pipelines for vendor OpenAPI specs
Work with Temporal durable execution runtime to ensure predictable agentic workload behavior under failure and retry conditions

Additional Responsibilities

Work in a distributed, async-first team across multiple time zones
Support coverage across 40+ MSP tool APIs

Nice To Have

F

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