Overview
We are looking for an experienced Senior Project Manager with solid expertise in NOC (Network Operations Center) operations and IT service delivery to lead complex technology and infrastructure projects. The ideal candidate will have a proven track record of managing cross-functional teams, delivering large-scale NOC transformation and operational initiatives, and ensuring high levels of service availability, performance, and customer satisfaction.
The candidate will be responsible for end-to-end project delivery, stakeholder management, operational governance, risk management, and continuous improvement across NOC environments.
Responsibilities
Lead end-to-end delivery of large-scale NOC and IT infrastructure projects, ensuring projects are delivered within agreed scope, timelines, budget, and quality standards.
Plan, execute, and govern projects involving NOC setup, transformation, migration, consolidation, modernization, and operational improvement.
Manage cross-functional teams comprising NOC operations, network, infrastructure, cloud, security, application support,
service management, and engineering teams.
Define project scope, objectives, milestones, deliverables, resource requirements, and project plans.
Manage project RAID (Risks, Assumptions, Issues, and Dependencies) and proactively drive mitigation and resolution.
Establish project governance and provide regular status reports, dashboards, steering committee updates, and executive-level reporting.
Act as the primary point of contact for customers and senior stakeholders, ensuring effective communication and alignment throughout the project lifecycle.
Coordinate with NOC teams to ensure effective implementation of network monitoring, event management, alert management, incident management, and service assurance processes.
Drive the integration of monitoring and ITSM tools to improve operational visibility, incident response, and service reliability.
Manage 24x7 NOC operational requirements, e
📌 Senior Project Manager (Pune)
🏢 Prodapt
📍 Pune