Senior Professional Services Engineer | Accops Systems
We are looking for a Senior Skilled Services Engineer to join our team. The ideal candidate should have strong expertise in infrastructure, networking, Windows/Linux environments, virtualization, security technologies, and customer-facing solution implementation.
Technical Skills – Mandatory
Strong knowledge of Windows Server & Client Operating Systems
Hands-on experience in Network/System Administration
Strong understanding of Active Directory, Group Policy Objects (GPO), User Profiling & Remote Desktop Services (RDS)
Good understanding of Linux OS and fundamentals
Strong networking knowledge with experience in troubleshooting and monitoring tools such as Wireshark, Process Monitor, Nmap, DebugView , etc.
Experience in Infrastructure Design
Hands-on experience in one or more of the following:
VDI / Desktop Virtualization
Application Virtualization
Load Balancing
VPN, Proxy & Firewalls
Secure Gateway technologies
VPN / MFA / IAM / ZTNA
Good to Have
Cloud management experience
Experience working with an OEM/Product company in Support, Implementation, or Pre-Sales
Scripting knowledge in Bash/Shell and PowerShell
Knowledge of Accops / Citrix / VMware products
Key Responsibilities
Coordinate with customers to design, deploy and roll out Accops solution suites as per the agreed Statement of Work (SoW)
Manage relationships with internal and external stakeholders
Drive effective 360-degree communication throughout project execution
Manage and coordinate SoW changes with customers and Product Engineering teams
Drive projects from implementation through rollout and completion , ensuring project objectives and success criteria are achieved