Job Description – IT Administrator (L2) Position: IT Administrator (L2)

Location: Mohali (Work from Office)

Shift: 2:00 PM – 11:00 PM IST

Employment Type: Full-Time

Experience: 4–8 Years (L2)

Immediate Joiners or Early Joiners Preferred

BuzzClan is a global technology consulting company delivering AI-driven Cloud, Data, Digital Transformation, ERP, and Talent Solutions. We are looking for a proactive and technically solid IT Administrator (L2/L3) to manage and support our IT infrastructure, ensure business continuity, strengthen cybersecurity, and provide excellent technical support across the organization.

Monitor servers, systems, and IT infrastructure to ensure high availability and optimal performance.

Perform regular system maintenance, updates, security patches, and configuration management.

Manage Windows Server environments, Active Directory, DNS, DHCP, Group Policies, and system administration activities.





Execute and monitor scheduled data backups and restoration activities.

Network Administration

Install, configure, and maintain LAN, WAN, Wi-Fi, VPN, routers, switches, firewalls, and network devices.

Monitor network performance and troubleshoot connectivity issues.

Ensure network security through firewall policies, access controls, VPN management, and security best practices.

Coordinate ISP connectivity and network infrastructure upgrades.

User Support & IT Service Management

Provide Level 2/Level 3 technical support for hardware, software, operating systems, Microsoft 365, and business applications.

Resolve user incidents within defined SLAs and maintain high service quality.

Manage onboarding and offboarding activities including user

📌 IT Training Administrator (Sahibzada Ajit Singh Nagar)
🏢 BuzzClan
📍 Sahibzada Ajit Singh Nagar