TrueBlue (NYSE: TBI) is a leading staffing, recruiting, and workforce management company. The company fills individual positions on demand, staffs entire facilities, and manages outsourced recruiting processes and staffing vendor programs for a wide variety of clients. The company's specialized workforce solutions meet clients' needs for a reliable, effective workforce in a wide variety of industries including-- construction, energy, manufacturing, financial services, pharmaceuticals, transportation, aviation, and energy. TrueBlue assigns as many as 100,000 people to work each day, drawing from a database of hundreds of thousands of candidates, and places more than 250,000 people in permanent positions each year.

Responds to telephone calls, email and personal requests for technical support. Provide technical assistance and support for incoming queries/calls and issues related to computer systems and software





• Provide essential online security advice and support

• Promptly allocates calls as appropriate

• Maintain technical documentation on Help Desk tickets, including tracking requests and documenting resolutions

• During change, acts systematically to respond today by day operational needs and react to them, avoiding 5 service disruptions and maintaining coherence to (SLA) and information security requirements

• Proficient with Microsoft products

ITIL process knowledge

• Well versed with Service Now ticketing tool

• Good hands-on Hardware Troubleshooting-Printers, phones, network, desktop setups, etc.

• 1 Years of experience in the similar role

📌 I.t Infrastructure Specialist (Gurugram)
🏢 TrueBlue India
📍 Gurugram