Job Title:

Customer Support Executive – US Healthcare (Inbound Voice)

Location:Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility)

Shift & Schedule:

1.

Night shift

aligned with U.S. time zones
2.

Monday to Friday

working days
3. Fixed weekends off – Saturday & Sunday

Role Overview:

1. Handle inbound calls from U.S. healthcare customers.
2. Understand customer concerns and provide accurate resolutions.
3. No sales targets involved in this process.

Requirements:

1.

Strong communication skills in English (verbal and written).
2. Minimum qualification: 12th pass (Graduation/Diploma is an advantage).
3. Comfortable working in night shifts aligned with U.S. time zones.
4. Freshers and experienced candidates are welcome to apply.

Compensation & Perks:

1. In-hand salary:

₹15,000 – ₹19,000 per month .
2. Travel allowance and subsidized meals.
3. Free cab drop after night shift.
4. Attendance bonus of ₹1,000 per month.
5. Annual performance bonus up to ₹15,000.
6. PF and ESI coverage.

How to Apply:

1.

Call or WhatsApp HR tanya at (phone hidden)

📌 Customer Service Representative (Darjeeling)
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