L2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray
Location:

Bangalore, India – Onsite 3-4 days a week
Support Hours:

IST zone
Company Name : Buxton Consulting
Company Name:

Xperi

Position Overview
We are looking for a hands-on

L2 Atlassian Cloud Administrator

with strong experience supporting

Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray

in an enterprise environment.
This is primarily an operational and administration-focused position. The resource will support day-to-day Jira/Atlassian activities, handle customization requests, create and configure recent projects, maintain workflows and configurations, and independently troubleshoot L2-level issues.
The ideal candidate should be comfortable working in a production environment with minimal supervision and should have strong practical knowledge of the Atlassian Cloud ecosystem.
Key Responsibilities
Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM.
Create, configure,



and maintain Jira projects based on business and project requirements.
Design, modify, and support Jira workflows and workflow schemes.
Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations.
Support JSM configurations, workflows, request types, queues, and other service-management requirements.
Handle ongoing Jira customization and enhancement requests from business and technical teams.
Administer and support

Xray within Jira

for project and test-management requirements.
Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely resolution.
Develop and maintain Jira automation rules.
Use Jira REST APIs for data retrieval, automation, and integration-related activities.
Write or maintain basic scripts to interact with Jira REST APIs and retrieve information required for reporting, work planning, and roadmap-related processes.
Support the Atlassian

📌 Atlassian Cloud Administrator (Mumbai)
🏢 Buxton Consulting
📍 Mumbai