Job Description
EXL Digital
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EXL Digital leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence/Agentic AI, Analytics, Automation & Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients.
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Essential Functions
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1. Leading various phases throughout digital projects from the strategy and planning mode, through to design/delivery mode and finally run mode
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2. Responsible for Diagnostic to Solution Proposal creation for Digital projects
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3. Responsible for maintaining Governance and reporting on projects to Business units, Leadership, clients
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4. Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
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5. Providing transformation solutions and roadmaps for current deals / pursuits
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Contribution of creation of showcase content, though leadership white papers, collaterals
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Primary Internal Interactions
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- Client Leadership team
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- Business and Account Leadership
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- Data Science Teams
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- Analytics
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- Products and Platforms
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- Quality & Process Excellence
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- Operations SME’s & Supervisors
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- RFXand deal team
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- Client Management team
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- Other enabling functions on need basis
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Skills
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Technical Skills
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- Developing Automation Strategy and digital Roadmap including AI/ML led solutions, Intelligent Automation and workflows
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- Manage solution design, development and improvement processes ensuring they are well maintained and communicated
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- Excellent working knowledge of MS Office – MS Excel, Power Point, Word Doc, Outlook
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- Proficient with MS-VISIO for flowcharting/process mapping software
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- Experience of packaging and showcas
📌 AVP- Digital Transformation (Noida)
🏢 EXL
📍 Noida