Operations Executive (Hospital Background) - Job DescriptionJob Title

Operations Executive

Department

Hospital Operations / Administration

Reports To

Operations Manager / Hospital Administrator

Job Summary

The Operations Executive is responsible for supporting the day-to-day operational activities of the hospital, ensuring smooth coordination across departments, maintaining service quality, and improving operational efficiency. The role requires robust organizational skills, knowledge of hospital processes, and the ability to work collaboratively with clinical and non-clinical teams.

Key Responsibilities
- Coordinate daily hospital operations to ensure efficient patient care and service delivery.
- Monitor patient flow, admissions, discharges, and departmental coordination.
- Ensure compliance with hospital policies, quality standards, and regulatory requirements.
- Coordinate with doctors, nursing staff, diagnostic departments, pharmacy, housekeeping, and support services.
- Prepare operational reports, dashboards, and performance metrics.




- Resolve patient concerns and escalate issues when necessary.
- Assist in implementing process improvements to enhance operational efficiency.
- Monitor inventory and coordinate with procurement for medical and non-medical supplies.
- Support accreditation activities such as NABH or JCI, audits, and quality initiatives.
- Ensure timely maintenance of hospital equipment and facilities through coordination with relevant teams.
- Assist in staff scheduling and operational resource planning.
- Maintain accurate documentation and operational records.

Required Qualifications
- Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, or a related field.
- Master's degree (MHA/MBA Healthcare) is preferred.
- 2-5 years of experience in hospital operations or healthcare administration.
- Knowledge of hospital information systems (HIS) and healthcare workflows.
- Familiarity with NABH/JCI stand

📌 Operations Executive (Puducherry)
🏢 Topline Integrated Services Private
📍 Puducherry