Role & Responsibilities
- To maintain clean & hygiene of floor every day.
- To make sure staff comes on time & after coming does his morning work on time
- To send reports to HO via WhatsApp& mail as per company rules
- To take care of stock counting should be done by staff on daily basis & audit of stock should be done weekly under your supervision. Stock room should be maintained well & with proper counting & proper racks should be made as per brand needs
- To maintain customer relations will be high priority & giving training to staff regarding products & brands
- Maintain VM & instruct staff to do VM of their brands & make fixture & table top changes on floor as per needed
- Track sales & send reports to managers.
- Uniform discipline and freshening of staff should be maintained & if any one fails to maintain it report to office or his/her brand.
- Checking of staff performance on weekly basis & motivate staff who are not performing.
- Ask every customer who is returning without shopping reason for not shopping & make feedback report & give to management on daily basis
- If necessary, tracking report of entry should be fulfilled by you in case manager is not available.
- Make necessary changes in customer taking strategy on floor by taking approval from manager.
- As HOD you also need to do sales & your sales contribution in total sales should be minimum 20%. You also need to do customer calling during eoss & festivals.
- Inspiring your team during sale & Diwali period & make sure entire store target is achieved & even target of staff should be achieved. Morning briefing is compulsory in entire year.
- If any time required to take necessary actions on floor related to maintenance take approval from manager & do it.
- Helping manager in completing RTV of stock after eoss & no parcel should be on floor at any given time.
- Data of our sales should not go out & maintaining secrecy of data will be your responsibility.
- To send the attendance of brand staff to bran
📌 Department Manager (Rajkot)
🏢 blue club collection
📍 Rajkot
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