Department: Order Management / Operations
Job Title: Order Management Executive
Location: Visakhapatnam
Reporting To: Operations Manager / Head - Order Management
Experience: 2-5 Years
Industry Preference: Aluminium Composite Panel (ACP) / Building Materials / Manufacturing

JOB PURPOSE

KEY RESPONSIBILITIES1. Order Processing & Management
- Receive and verify customer/dealer orders from the Sales Team.
- Check order details including customer name, product, colour, finish, thickness, size, quantity, and delivery location.
- Enter and maintain customer orders accurately in ERP/SAP/Order Management System.
- Verify pricing, approved rates, credit status, and other order requirements before processing.
- Track orders from order confirmation to dispatch and delivery.
- Maintain an updated Order Status Tracker.

2. Stock Availability & Allocation
- Check physical and system stock availability against incoming orders.
- Coordinate with the warehouse team for ACP panel/coil stock verification.
- Allocate available stock against confirmed orders.
- Identify stock shortages, excess stock,



and reserved materials.
- Coordinate with Purchase/Production for products that are not available in stock.
- Ensure accurate reconciliation between system stock and physical stock.

3. ACP Product Knowledge
- Maintain valuable knowledge of ACP products, including:
- PVDF ACP
- FR ACP
- A2 Fire Rated ACP
- Different thicknesses and sizes
- Colours and finishes
- Standard and customized requirements
- Understand ACP packing, handling, storage, and dispatch requirements.
- Verify product specifications before order confirmation and dispatch.

4. Production Coordination
- Coordinate with the Production Team for pending/short-stock orders.
- Share production requirements based on confirmed customer orders.
- Follow up on production schedules and expected completion dates.
- Communicate production delays or changes to the concerned teams.
- Prioritize orders based on customer commitments and manage

📌 Order Management Executive (Visakhapatnam)
🏢 Alumze
📍 Visakhapatnam