The Student Coordinator is responsible for managing daily academic operations, ensuring smooth communication with students, supporting trainers/mentors, and maintaining the overall class flow. The role ensures every student receives timely information, guidance, and support throughout the course.
Key Responsibilities
1. Class & Batch Coordination
- Schedule and manage online classes using TrainerCentral or similar platforms.
- Share class links, reminders, and updates on time.
- Track attendance daily and follow up with absentees.
- Support orientation sessions, assessments, workshops, and recap classes.
2. Student Communication & Support
- Handle student queries regarding class timing, assignments, attendance, and materials.
- Manage WhatsApp community professionally.
- Provide study materials, recordings, and announcements without delay.
- Ensure new students are properly onboarded into batches.
3. Trainer & Mentor Coordination
- Communicate class schedules, changes, and requirements to trainers and mentors.
- Update academic team about student concerns or performance issues.
- Ensure mentors receive necessary information before each session.
4. Academic Administration
- Maintain attendance sheets, student lists, and daily class reports.
- Update internal trackers like assessments, submissions, and progress.
- Prepare weekly and monthly academic reports for management.
5. Student Experience Management
- Gather feedback from students and highlight concerns to the academic team.
- Ensure smooth course delivery and address minor issues immediately.
- Support certification processing and completion formalities.
Required Skills:
- Strong communication and coordination skills
- Organized and detail-oriented
- Ability to multitask and manage multiple batches
- Basic Excel / Google Sheets skills
- Problem-solving and quick response mindset