Baristas perform a range of tasks related to the preparation and serving of coffee and other beverages.
They also provide excellent customer service, interact with a diverse array of customers, and maintain cleanliness in the workspace.
Baristas are primarily responsible for delivering high-quality beverages and food products, with daily duties and responsibilities including:
- Greet customers and present the menu
- Understand the menu and be able to articulate it to the customers
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare and serve beverages and food products consistently by adhering to all recipe and presentation standards
- Operate coffee making equipment
- Clean and sanitize work areas, utensils and equipment
- Describe menu items to customers and suggest products that might appeal to them
- Receive and process payments (cash and credit cards)
- Provide customers with information about the shop, products, and promotions
- Restock shelves and maintain inventory
Stewards have the following duties and responsibilities:
- Clean and prepare dining areas before service begins
- Set up tables with tableware, condiments, and other necessary items
- Assist in food and beverage service, under the guidance of the waiting staff
- Explicit tables promptly after customers finish their meals
- Clean and polish cutlery, glassware, and dishes
- Ensure cleanliness of the kitchen area and equipment by following proper cleaning procedures
- Assist in inventory management, which includes restocking supplies when necessary
- Dispose of waste in accordance with waste management procedures
- Follow and maintain knowledge of food safety and hygiene regulations
- Handle customer complaints regarding cleanliness or service, if any, and resolve them in a courteous manner
Pastry Chef Duties and Responsibilities
Pastry Chefs create intricate desserts, pastries, and other baked
📌 Hotel Management Staff (Perungudi)
🏢 Envirotech Services
📍 Perungudi
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