Customer Relationship Executive (Egmore)

Customer Relationship Executive (Egmore)

02 Sep
|
Sunshine telelink
|
Egmore

02 Sep

Sunshine telelink

Egmore

Key Responsibilities
- Coordinate daily with the sales team regarding ongoing sales activities, customer updates, and order progress.
- Follow up with sales team members on pending orders, customer requirements, and action items.
- Coordinate Purchase Orders (POs) with distributors and internal departments.
- Verify order details, including products, quantities, pricing, and delivery schedules.
- Manage Distributor Appointment Forms (DAF) and maintain related documentation.
- Prepare and distribute new product launch communications.
- Schedule and coordinate virtual meetings with internal teams, distributors, and customers.
- Collect daily sales updates and prepare reports for management.
- Maintain distributor records, including KYC, GST, registration documents, and other compliance records.
- Coordinate with warehouse, packing, and logistics teams to ensure timely order processing and dispatch.
- Monitor packing and dispatch status and communicate updates to stakeholders.
- Track pending orders and ensure timely execution through regular follow-ups.
- Maintain accurate sales,



distributor, and customer records in the CRM system.
- Support management with operational reports, sales analysis, and business updates.
- Resolve distributor and customer queries related to orders, deliveries, and documentation.
- Ensure compliance with company processes, documentation standards, and operational procedures.
- Collaborate effectively with cross-functional teams to support smooth business operations.

Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Management, or a related field.
- 2-5 years of experience in Sales Coordination, Executive Assistant, Sales Operations, or Order Management.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Experience working with CRM and ERP systems is preferred.
- Excellent verbal and written communication skills.
- Solid organizational, coordination, and multitasking abilities.
- High attentio

📌 Customer Relationship Executive (Egmore)
🏢 Sunshine telelink
📍 Egmore

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