Job Description: Sales AdvisorJob Title

Sales Advisor

Job Summary

Key Responsibilities
- Greet and assist customers in a skilled and friendly manner.
- Understand customer needs and recommend appropriate products or services.
- Achieve individual and team sales targets.
- Provide accurate information about product features, pricing, promotions, and availability.
- Handle customer inquiries, complaints, and returns professionally.
- Maintain product displays and ensure the sales floor is clean, organized, and well-stocked.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Build and maintain positive relationships with customers to encourage repeat business.
- Stay up to date on product knowledge, industry trends, and company promotions.
- Collaborate with team members to ensure excellent customer service and store performance.
- Follow company policies, procedures, and health and safety guidelines.

Qualifications:
- High school diploma or equivalent (Bachelor's degree is an advantage).
- Previous experience in retail, customer service,



or sales is preferred.
- Experience with POS systems is an advantage.

Required Skills:
- Strong communication and interpersonal skills.
- Excellent customer service and relationship-building abilities.
- Sales and negotiation skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and conflict-resolution skills.
- Basic computer and POS system knowledge.
- Team player with a positive attitude.
- Good organizational and time management skills.

Key Performance Indicators (KPIs)
- Achievement of monthly and quarterly sales targets.
- Customer satisfaction scores.
- Conversion rate from customer inquiries to sales.
- Average transaction value.
- Product knowledge and compliance with company standards.

Benefits:
- Competitive salary and performance incentives.
- Training and career development opportunities.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Sales Advisor (Indore)
🏢 Pheonix Capital
📍 Indore