Our Vision

“To redefine the pet care industry by becoming a trusted and preferred provider of premium pet lifestyle, grooming, and wellness solutions, fostering long-term relationships with pet parents and their pets.”

Our Mission
- To deliver high-quality products and services
- To maintain superior customer experience standards
- To uphold ethical pet care practices
- To build trust, loyalty, and long-term relationships
- To continuously improve operational excellence

Role Overview - Assistant Store Manager

About the Role

As Assistant Store Manager at ILOVEDOGS PRIVATE LIMITED & ICAREDOGS, you play a vital role in supporting store operations, customer experience, grooming coordination, and team management.

The position demands responsibility, punctuality, operational discipline, and a customer-first mind-set, especially as ILOVEDOGS operates as a pet essential and service store open throughout the year.

Key Responsibilities

Store Operations
- Support daily opening and closing of the store
- Ensure store cleanliness, hygiene, safety, and display standards




- Monitor smooth day-to-day store functioning offline store & online store

Customer Service
- Assist customers with accurate product and service guidance
- Maintain polite, patient, and skilled behavior
- Ensure high levels of customer satisfaction and trust offline store & online store

Grooming Support & Coordination
- Provide operational and coordination support to pet groomers
- Manage grooming appointment schedules and customer flow
- Ensure grooming area hygiene and safety compliance
- Assist groomers during peak hours as required (Technical grooming to be performed only if trained and authorized by management)

Team Coordination
- Coordinate with front desk staff, groomers, and store team
- Ensure staff appearance, uniform discipline, and conduct standards
- Report operational issues or customer concerns promptly

Sales & Performance Support
- Support achievement of monthly sales targets
- Rec

📌 Assistant Store Manager (New City Light)
🏢 ILOVEDOGS PRIVATE
📍 New City Light