Company: Food Art Hospitality Pvt. Ltd. (FAH)
Department: Catering & Event Operations
Location: Event Site / Delhi NCR
Reporting To: Operations Head / Senior Management
About the Role
Food Art Hospitality is looking for an experienced and highly organised Senior Catering Manager - Event Operationsto take complete ownership of the front-of-house and service operations at an assigned event site.
The individual will be responsible for ensuring that every aspect of the guest-facing experience—from venue setup and service readiness to guest interaction, service execution and event closure—is delivered to the standards of Food Art Hospitality.
Key Responsibilities1. Event Site & Front-of-House Operations
- Take complete operational ownership of the assigned event site from setup to event closure.
- Ensure the venue, dining areas, buffet counters, bars, service stations, guest areas and back-of-house interfaces are fully prepared before guest arrival.
- Conduct detailed pre-event site inspections and service-readiness checks.
- Ensure all tables, buffet counters, crockery,
cutlery, glassware, linen, service equipment, décor interfaces and guest amenities are correctly positioned and maintained.
- Coordinate with the production/kitchen team to ensure food reaches the service areas on time and in the required quantity and presentation.
- Ensure smooth coordination between kitchen, service, beverage, décor, production, logistics and client teams.
2. Guest Experience & Relationship Management
- Act as the primary front-of-house representative of FAH at the assigned event.
- Maintain a visible presence on the floor and ensure guests receive warm, skilled and attentive service.
- Handle guest requirements, special requests and service-related concerns promptly and professionally.
- Anticipate guest requirements and proactively resolve issues before they affect the guest experience.
- Ensure VIPs, family members, hosts and other key guests receive appropriate attention.