About Brainsquare:
At Brainsquare, we value people. We believe happy and motivated professionals, working together across continents, can achieve greatness. You’ll join a hybrid, international team where ownership, collaboration, and technical excellence are at the core of our way of working.

EI Support Engineer - IBM:
About the role:
Brainsquare is expanding its offshore support capacity within a dynamic international environment supporting complex enterprise integration landscapes.

You will be part of an international team responsible for ensuring stability, performance, and incident resolution for mission-critical integrations built on IBM middleware technologies.

Key Responsibilities:
- Monitor, troubleshoot, and resolve integration issues within IBM App Connect Enterprise (ACE) and IBM MQ environments.
- Support and maintain existing IBM Broker (ACE/IIB) message flows, integration servers, and enterprise messaging components within a production environment.




- Perform root-cause analysis and implement corrective actions for failed message flows or queue connectivity problems.
- Quickly understand existing Broker implementations and contribute to incident resolution with mínimal ramp-up time.
- Handle incident, service request, and change management via ITSM tools such as ServiceNow or Jira Service Management.
- Deploy and configure message flows, bar files, and integration servers in DEV, TEST, and PROD environments.
- Maintain system documentation and provide operational runbooks for recurring support cases.
- Proactively monitor message queues, memory usage, and broker performance, and suggest automation or alerting improvements.
- Required Skills and Experience:
- 3-6 years of experience in enterprise integration or middleware support.
- Solid hands-on experience supporting IBM App Connect Enterprise (ACE), IBM Integration Bus (IIB/Broker), and IBM MQ within enterprise production environments.
- Previous experience maintaining existing Broker (ACE/IIB) in

📌 Enterprise Integration (Navi Mumbai)
🏢 Brainsquare
📍 Navi Mumbai