Company: Bakingo
Position: Executive - Store Operations
Location: Sector 32, Ludhiana, Punjab
Employment Type: Full-Time
Experience: 0-2 Years
Education: 10th / 12th / Graduate
Department: Store Operations
About the Role
We are looking for a hardworking, responsible, and customer-focused Executive to manage day-to-day operations at our Bakingo store in Sector 32, Ludhiana.
Key Responsibilities
- Manage day-to-day store operations as per company SOPs.
- Receive and process customer orders accurately.
- Pick and pack cakes, bakery products, and other items as per orders.
- Ensure proper packaging and presentation of products before dispatch.
- Coordinate with delivery partners for timely order handover.
- Check product quality, quantity, labelling, and packaging before dispatch.
- Maintain cleanliness and hygiene of the store and working area.
- Follow food safety and hygiene standards.
- Assist in inventory checking, stock arrangement, and stock counting.
- Report stock shortages, damages, or discrepancies to the Store Manager.
- Handle billing/POS and order processing wherever required.
- Attend to customer queries and provide polite and effective customer service.
- Assist in store opening and closing activities.
- Maintain proper records as assigned by the Store Manager.
- Coordinate with team members to ensure smooth operations during peak hours.
- Support new team members during training and onboarding.
- Maintain punctuality, discipline, and professional behaviour.
- Escalate operational issues and customer complaints to the Store Manager.
Required Skills:
- Good communication and customer-handling skills.
- Basic knowledge of billing/POS and order processing.
- Valuable teamwork and coordination skills.
- Basic computer and smartphone knowledge.
- Attention to detail while checking and packing orders.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.
- Good hygiene and cleanliness awareness.
Pay: ₹14,000.00 - ₹15,000
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