Role Summary: Responsible for generating leads and closing sales over the phone, building customer relationships, and meeting sales targets.
Key Responsibilities
- Make outbound calls to prospective customers from provided leads/database
- Explain products/services clearly and handle customer queries
- Follow up on inquiries and nurture leads through the sales funnel
- Achieve daily/weekly/monthly call and sales targets
- Maintain accurate records of calls, leads, and conversions in CRM
- Coordinate with the operations/sales team for order processing or handovers
- Handle objections and negotiate terms within approved guidelines
- Build and maintain long-term customer relationships for repeat business
Requirements:
- Graduate (any stream); prior tele-sales or customer service experience preferred
- Solid verbal communication skills (Gujarati/Hindi/English as needed)
- Confident, persuasive, and target-driven attitude
- Basic computer/CRM proficiency
- Ability to handle rejection and stay motivated
Skills:
- Communication and active listening
- Negotiation and persuasion
- Time management
- Basic data entry/reporting