INTERN - GBS HR SERVICES

AREA

: GBS

DEPARTMENT

: HR Services

DIRECT REPORTING LINE

: Team Lead HR Services

SUBSIDIARY/COUNTRY

: GBS HR India

LOCATION:
Gurgaon, India

GSMS GRADE:
P4

NUMBER OF PERSONNEL MANAGED

: COST CENTER/BUDGET AND/OR REVENUE RESPONSIBILITY

: No
- Duration: 6 months (Jul - Jan)

OBJECTIVE:
- Join our dynamic HR Shared Services team and gain hands-on experience in the backbone of global HR operations. This internship offers exposure to process optimization, data management, compliance, and employee lifecycle support across geographies.

K

EY RESPONSIBILITIES:
- Process Support & Documentation:
- Study HR Shared Services models across industries to identify best practices and suggest process improvements.
- Update and standardize Desk Top Procedures (DTPs)
- Data Management & Quality Assurance:
- Perform data validation checks across HR systems
- Support employee file audits for completeness and compliance
- Compliance & Policy Research:
- Research country-specific HR regulations and assist in creating compliance fact sheets




- Flag gaps between local norms and existing processes
- Service Delivery & Ticket Analysis:
- Analyse service ticket trends to identify recurring issues
- Suggest automation or process improvements based on findings
- Cross-Cultural Insights & Enablement
- Analyse working styles, communication preferences, and workplace expectations of newly transitioned or upcoming countries
- Provide insights to help tailor HR services for smoother integration
- Learning & Development Enablement:
- Contribute to designing onboarding materials and training modules for new hires

KEY RELATIONSHIPS:
- Director HR Services
- Global Functional Teams
- Country HR Leadership and Business Partners
- Payroll & Perks Services Vendors
- HR Services teams
- Rewards Teams
- Talent Acquisition
- External authorities, consultants, and suppliers

ELIGIBILITY:
MBA GRADUATE IN HR OR A RELATED FIELD

KNOWLEDGE, SKILLS AND ABILITIES:
- Must Have

📌 Intern - Gbs HR Services (Gurugram)
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📍 Gurugram