Responsibilities
- Manage complete day-to-day showroom operations.
- Achieve monthly, weekly and daily sales targets.
- Lead, manage and motivate the sales team.
- Allocate daily responsibilities to staff and monitor performance.
- Ensure excellent customer service and customer satisfaction.
- Monitor sales, stock and inventory on a regular basis.
- Maintain proper product display and showroom presentation.
- Supervise billing/POS and cash-related operations.
- Handle customer complaints and resolve issues professionally.
- Ensure proper opening and closing of the showroom.
- Prepare and maintain daily sales and store reports.
- Monitor staff attendance, discipline and grooming.
- Train and guide sales staff to improve their performance.
- Coordinate with management regarding sales, stock and operational requirements.
- Ensure company policies and showroom standards are followed.
Requirements:
- Graduate preferred.
- 2-5 years of experience in retail/store management preferred.
- Experience in fashion, footwear, apparel,
sports or lifestyle retail will be an advantage.
- Strong leadership and team-management skills.
- Excellent communication and customer-handling skills.
- Target-oriented and result-driven approach.
- Knowledge of inventory management and POS/billing systems.
- Basic knowledge of MS Excel and reporting.
- Good grooming and professional personality.
Skills Required:
- Store Management
- Retail Operations
- Team Management
- Reporting & MS Excel
- Sales Target Achievement
- Inventory Management
- Customer Relationship Management
- Staff Training & Motivation
- POS/Billing