Location: Chennai
Experience: 5-8+ years
Open Positions: 01

Role Summary

Lead reliability engineering for business-critical manufacturing platforms, owning SLOs, observability, CI/CD, infrastructure automation, incident management and production readiness. Lead AI/Agentic-AI reliability covering model/agent observability, AIOps, drift monitoring, workflow guardrails and GenAI-assisted incident response.

Key Responsibilities
- Define SLI/SLO/SLA and error budgets; align release velocity with reliability targets.
- Build observability across metrics, logs and traces using Splunk, Datadog, Prometheus and Grafana.
- Create actionable alerts and dashboards that reduce alert fatigue.
- Develop Jenkins CI/CD pipelines and evaluate GitOps/Argo CD.
- Manage GCP infrastructure with Terraform; operate Docker/Kubernetes workloads.
- Conduct load/stress testing and production-readiness reviews.
- Own incident response, on-call, MTTA/MTTR, postmortems, runbooks and improvement.
- Monitor model-serving, agent orchestration and RAG systems for availability, latency, task success and drift.




- Define AI SLOs and safeguards including auditing, human-in-the-loop escalation and runaway-agent circuit breakers.
- Implement AIOps for anomaly detection, predictive alerts, automated triage and GenAI-assisted RCA/runbooks.
- Reduce operational toil through automation; collaborate across platform, manufacturing, data/AI and IT teams; mentor engineers.
- Provide weekly reliability, incident and KPI reporting.

Required Qualifications
- 5-8+ years in SRE, DevOps or platform engineering.
- Strong SLI/SLO, error-budget, observability and incident-management expertise.
- Solid GCP experience including networking, compute, managed services and access.
- Production experience with Kubernetes, Docker and Terraform.
- Jenkins CI/CD experience; GitOps/Argo CD exposure desirable.
- Splunk plus Datadog, Prometheus or Grafana experience.
- Python and/or Java scripting capability.
- Load/stress testing,

📌 Site Reliability Engineering Lead (Chennai)
🏢 CS Tech AI
📍 Chennai