EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of cutting-edge projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential._

Responsibilities
- Design and build GenAI solutions using Amazon Bedrock or similar GenAI platforms, including integration with foundation models such as Anthropic Claude and Titan
- Perform prompt engineering and optimization
- Architect RAG (Retrieval Augmented Generation) solutions
- Evaluate and fine-tune LLM-based use cases for business scenarios
- Implement secure AI architectures aligned with enterprise and regulatory standards
- Ensure data privacy,



model governance and responsible AI practices
- Design and implement integrations between Amazon Connect and Salesforce Service Cloud (SCV), Verint, Cerner, Marketing Cloud and other systems using APIs, SDKs and AWS services
- Develop custom solutions to synchronize and transfer data between systems, ensuring data consistency and integrity
- Configure and maintain AWS services such as Lambda, API Gateway, S3, SQS, SNS and DynamoDB to support integration workflows
- Monitor integration performance, troubleshoot issues and implement optimizations to improve system reliability and efficiency
- Collaborate with cross-functional teams including data engineers, software developers, business analysts and system administrators to define integration requirements and design scalable solutions

Requirements:
- 5 to 12 years of experience in system integration projects, particularly involving Amazon Connect, Salesforce Service Cloud (SCV) an

📌 Lead / Sr. Aws Connect Developer with Salesforce Service Cloud (Gurugram)
🏢 EPAM Systems
📍 Gurugram