Company Description Jomoride
- Kiral Techno Services Private Limited is a growing technology-driven company focused on delivering reliable and user-friendly services to its customers. The organization values efficiency, responsiveness, and a strong customer-centric approach in all operations. Team members are encouraged to contribute ideas, collaborate across functions, and support continuous improvement. The company offers opportunities for professional development in a dynamic, remote-friendly environment. Applicants can expect a culture that emphasizes accountability, transparent communication, and service excellence.

Qualifications
- Ability to perform in Customer Service Representative roles, focusing on structured customer interactions and support workflows.
- Strong Customer Support skills, including handling inquiries, resolving issues, and managing multiple communication channels.
- Commitment to Customer Satisfaction, with a focus on timely resolution, clear communication, and follow-up.




- Understanding of Customer Service principles, including empathy, active listening, and problem-solving.
- Capability to enhance Customer Experience through positive interactions, clear guidance, and feedback collection.
- Excellent verbal and written communication skills in English.
- Comfort with digital tools, CRM or ticketing systems, and remote collaboration platforms.
- Ability to work independently, manage time effectively, and adapt to changing priorities.
- Prior experience in customer-facing or support roles is preferred but not mandatory.
- Minimum of a high school diploma or equivalent; additional education in business, communications, or related fields is an advantage.
- Telecall drivers and customers and reach out through WhatsApp.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:
- Leave encashment

Work Location: In person

📌 Customer Service Representative (Indore)
🏢 KIRAL TECHNO SERVICES PRIVATE
📍 Indore