02 Sep
|
SGSN Associates
|
Dehradun
02 Sep
SGSN Associates
Dehradun
Job Description: Senior System Administrator (Night Shift)
Position: Senior System Administrator
Shift: Night Shift (US Hours)
Experience: min 4 Years
Employment Type: Full-Time
Budget: Competitive, based on experience
About the Role
Key Responsibilities
Administer and manage Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD.
Troubleshoot hardware, software, operating system, and connectivity problems.
Manage user accounts, permissions, security groups, and access controls.
Configure and maintain Windows servers, workstations, and Active Directory environments.
Monitor system performance, security, backups, and infrastructure health.
Handle incident management, root cause analysis, and timely issue resolution.
Support onboarding and offboarding activities, including account provisioning and device setup.
Implement security best practices, patch management, and endpoint protection policies.
Coordinate with vendors, internal teams, and stakeholders for escalated technical issues.
Maintain technical documentation, SOPs,
and knowledge base articles.
Participate in infrastructure improvement and automation initiatives.
Required Skills:
Technical Skills
Strong hands-on experience with Microsoft 365 Administration
Azure Active Directory (Entra ID)
Exchange Online Administration
Microsoft Teams Administration
SharePoint Online & OneDrive Management
Windows Server Administration
Active Directory & Group Policy
Endpoint Management (Intune preferred)
Network Troubleshooting (DNS, DHCP, VPN, TCP/IP)
Backup and Disaster Recovery Processes
Security & Compliance Management
Soft Skills
Excellent verbal and written English communication skills
Strong troubleshooting and analytical abilities
Ability to work independently during night shifts
Robust documentation and reporting skills
Customer-focused approach to technical support
Effective stakeholder management
Qualifications
Bachelor's degree in Compute
📌 Senior Systems Administrator (Dehradun)
🏢 SGSN Associates
📍 Dehradun