Customer Support Intern

Location: Nagpur / Mumbai
Duration: 3-6 Months
Stipend: 5k - 8k

About Choira:
Choira is a fast-growing MusicTech startup building the world’s first full-stack creator ecosystem. We help musicians, creators, and studios collaborate, book spaces, and create music faster using AI-powered technology.

About the Role:
Responsibilities:
- Assist customers with product-related questions, troubleshooting, and issue resolution.
- Maintain accurate records of customer interactions in the CRM system.
- Coordinate with internal teams to ensure quick and effective resolution of customer concerns.
- Support the creation and updating of knowledge base articles, FAQs, and customer support documentation.
- Provide a positive and professional customer experience at every interaction.

Requirements:




- Currently pursuing or recently completed a degree in Business Administration, Communication, Management, or a related field.
- Excellent verbal and written communication skills & Strong problem-solving and multitasking abilities.
- Ability to work independently as well as collaboratively in a team workplace. Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Customer-centric mindset with a willingness to learn.

Perks & Benefits:
- Internship Completion Certificate & Potential Post-Internship Offer based on performance
- Real startup exposure and mentorship. Opportunity to work closely with founders and growth teams

Pay: ₹5,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Customer Support Intern (Powai)
🏢 Choira MusicTech
📍 Powai