Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
Bachelor's Degree

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role

What You Will Be Doing
- Monitor critical systems and proactively address operational risks
- Analyze logs, system behavior, and transaction flows to identify root causes
- Collaborate with development, infrastructure, and client-facing teams to deliver solutions
- Implement fixes, enhancements, and configuration changes following established processes
- Ensure adherence to service level agreements and operational standards
- Create and maintain technical documentation, runbooks, and support procedures
- Participate in incident management, problem resolution, and continuous improvement efforts





Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
- Knowledge of Unix/Linux operating systems and command-line tools
- Experience working with SQL and relational databases
- Understanding of software development lifecycle and production support processes
- Ability to troubleshoot complex technical issues and perform root-cause analysis
- Solid communication, analytical, and problem-solving skills

Preferred Qualifications
- Experience in payments, transaction processing, switching, or banking systems
- Knowledge of financial services, payment lifecycle, or card transaction processing
- Exposure to production support in high-availability environments
- Familiarity with shell scripting and automation techniques
- Understanding of networking concepts and distributed systems
- Experience with incident, problem, and change managemen

📌 Consultant Ii, Professional Services (Chennai)
🏢 FIS Global
📍 Chennai