Your role: Process Associate Payments
What you'll be doing:
Job Title:
Payment Processor
Location: Nagpur, Maharashtra, India (Work from Office)
Department: Corporate Payments
What We Need:
Corpay is looking for a detail-oriented Payment Processor to join our Corporate Payments team in Nagpur. In this role, you will be responsible for processing payments through web and IVR payment systems while ensuring accuracy, compliance, and timely execution of payment transactions.
You will work closely with the Team Lead, Payment Processing team, Support, and Client Success teams to deliver a seamless payment experience for our clients.
How We Work:
At Corpay, we invest in your success by providing:
- Dedicated workspace at our Nagpur office
- Company-issued equipment
- Structured onboarding and hands-on training
- A cooperative team environment focused on continuous learning and operational excellence
- Opportunities to work with industry-leading payment technologies and processes
Role Responsibilities:
As a Payment Processor, you will:
- Process payments through approved IVR payment workflows using BizPay and Pega.
- Initiate and navigate automated IVR payment sessions while following approved escalation procedures.
- Verify payment details, vendor information, client instructions, and supporting documentation before processing payments.
- Accurately enter payment information into approved systems and record confirmations, dispositions, and transaction outcomes.
- Research and resolve incomplete, inconsistent, or missing payment information using internal resources.
- Identify IVR errors, payment failures, declined transactions, duplicate payment risks, or system issues and escalate appropriately.
- Maintain accurate payment records, transaction statuses, and system notes.
- Ensure compliance with data security, confidentiality, and payment handling policies.
- Participate in daily team stand-ups and team discussions to share updates, resolve blockers, and improve pro
📌 Payment Processor (Nagpur)
🏢 Corpay
📍 Nagpur