02 Sep
|
Ecorgy Solutions Private
|
TV nagar
02 Sep
Ecorgy Solutions Private
TV nagar
LOCATION - TRIVANDRUM (ONSITE)
CANDIDATES FROM TRIVANDRUM AND IMMEDIATE JOINERS WILL BE CONSIDERED.
SHOULD BE FLEXIBLE TO WORK ON WEEKENDS AND NIGHT SHIFTS
Roles/Responsibilities include but not limited to:
- Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking.
- Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
- Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities.
- Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays.
- Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses.
- Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.
- Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.
Qualifications:
- B.Com (mandatory).
- 1 to 2 years of backend operations experience. (Preferably BPO Industry)
- Excellent English communication skills
- Proficiency in MS Office
- Willing to work on weekends and flexible to work in night shifts.
- Immediate joiners only
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks:
- Health insurance
- Provident Fund
Application Question(s):
- How many years of experience you have in US Healthcare or similar backend process?
- Have you worked in Night shifts (Yes/No)?
- How soon are you available to join if selected? Mention the notice period if any?
- Are you willing to work in regular night shifts (9:30PM to 6:30AM) from our office location?
- Where is your location in Trivandrum?
Work Location: In person
📌 Process Associate (TV nagar)
🏢 Ecorgy Solutions Private
📍 TV nagar