Location: Sasthamangalam, Thiruvananthapuram, Kerala

Position

Billing Executive

Department

Restaurant Operations / Accounts

Employment Type

Full-Time

Experience Required

Minimum 1 year of experience as a Billing Executive, Cashier, or POS Operator in a restaurant, café, hotel, or food service establishment.

Job Summary

Key Responsibilities
- Generate customer bills accurately using the restaurant POS system (Petpooja experience preferred).
- Verify Kitchen Order Tickets (KOTs) before billing.
- Process payments through cash, UPI, credit/debit cards, and other digital payment methods.
- Handle dine-in, takeaway, and online delivery billing.
- Maintain the cash counter and ensure accurate cash handling.
- Perform shift-wise and day-end reconciliation of cash, card, and digital payments.
- Prepare daily sales and collection reports.
- Process refunds, cancellations, discounts, and complimentary bills with proper authorization.
- Coordinate with the kitchen, service, and accounts teams to resolve billing discrepancies.




- Maintain billing records and support audit requirements.
- Provide courteous and professional customer service.
- Ensure compliance with company policies and billing procedures.
- Perform other duties assigned by the Restaurant Manager or Management.

Qualifications:
- Plus Two, Diploma, B.Com, BBA, or any Bachelor's Degree.
- Minimum 1 year of relevant experience in restaurant billing or cashier operations.

Required Skills:
- Experience using restaurant POS software (Petpooja preferred).
- Basic knowledge of accounting and cash handling.
- Familiarity with UPI, card machines, and digital payment systems.
- Robust numerical accuracy and attention to detail.
- Good communication and customer service skills.
- Ability to work in rotational shifts, weekends, and public holidays.

Compensation

Salary will be commensurate with qualifications, experience, and company standards.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Billing Executive (Thiruvananthapuram)
🏢 Cafe Samovar
📍 Thiruvananthapuram